colour rummy

colour rummy App support

Contact
+91 7209241744

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To access the app, enter your registered mobile number and verify the OTP (One-Time Password) that is sent to you. This will securely log you in without needing a password or email. The mobile number verification makes it easy to log in quickly.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If the signal is stable, click on "send OTP" and wait for the code to be sent. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and secure your account access.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play smoothly. This should fix the problem and allow you to continue using the app.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings from gaming activities and not from bonus amounts collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's speedy and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait for up to 24 hours. This variance in processing time may be due to technical issues or high traffic volumes.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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