colour rummy

colour rummy App support

Contact
+91 8474484457

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to successfully log in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first check your internet connection for a strong signal. If you're still unable to receive the OTP, click on send again and wait for the allotted time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Log in with your active account number. If your account number has changed, send your updated KYC (Know Your Customer) details via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and play the app without any problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. However, you cannot withdraw bonus money, only the earnings from gaming activities. This means you can only withdraw the money you've earned by playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading your Aadhaar card and storing your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This additional delay is an exception to the otherwise efficient process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are only usable for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.

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