colour rummy

colour rummy App support

Contact
+91 8765792024

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verifying the OTP will authenticate your login. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent, and if it doesn't arrive, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number that was previously used. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date app, allowing a smooth login and gameplay experience. Once updated, you can log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, users are restricted from withdrawing bonus amounts collected and can only withdraw earnings from gaming activities. This means only the money earned from gaming can be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within this app. This should include saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app is relatively fast, taking anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the issue to be resolved. This can add to the overall processing time, but the app's stability is generally a positive aspect.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings area to confirm if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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