colour rummy

colour rummy App support

Contact
+91 7283175929

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To access the app, start by entering your registered mobile number and verifying the OTP (One-Time Password) that is sent to your phone. This secure method allows you to log in without needing a password or email. Once verified, you can easily log in to the app.

Q2: What should I do if I am not getting OTP?

To resolve this issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after clicking "send OTP," you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email. This will facilitate the transfer of your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app seamlessly. Once updated, you can enjoy the new features and functionalities without any problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, the bonus money collected cannot be withdrawn, only the money earned from gaming can be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.

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