colour rummy

colour rummy App support

Contact
+91 0746316549

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive a Verification Code (OTP). Verify the OTP to securely log in. This method replaces the need for a password or email, making the login process easier and more convenient.

Q2: What should I do if I am not getting OTP?

To send the OTP, check your internet connection for a strong signal and wait for the send confirmation. If you don't receive the OTP within the specified time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds, not from bonus amounts collected. This means users can cash out the money they've won from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for verification and account setup. Ensure all personal and financial details are accurately filled and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete tasks in as little as 30 minutes to 3 hours. However, payment processing may be delayed, potentially taking up to 24 hours. This delay can occur occasionally, affecting the overall completion time of transactions within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn as cash. Any winnings earned using the bonus amount can be withdrawn. Earnings from playing games with the bonus are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history under settings, where you'll see if your withdrawal request is failing. If it's taking longer than 24 hours, the funds will still be added to your wallet account, but if it doesn't happen, you can seek assistance from their care centre.

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