colour rummy

colour rummy App support

Contact
+91 6380586245

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely, eliminating the need for a password or email. This convenient method streamlines the login process for easy access.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. If you still face issues, wait for a few seconds after clicking the "send OTP" button and check if the code arrives. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number first. If your number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing. This should fix any problems and allow you to access the app without issues.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonuses. The withdrawn amount is the user's earnings from gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, setting up UPI, and storing your bank details securely.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, occasional delays in payment processing can extend wait times up to 24 hours. This temporary delay can occur despite the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the real money winnings earned from playing games with the bonus amount. The bonus itself, however, is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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