colour rummy

colour rummy App support

Contact
+91 9269319499

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number, then verify the one-time password (OTP) sent to you. This convenient method eliminates the need for a password or email login. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you experience issues, wait and try clicking "send OTP" again, allowing the signal to stabilize. If you still don't receive the OTP, reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to assist with account transfer. This will help resolve any account access issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and enjoy playing the updated version.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. You cannot withdraw bonus money collected through the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in the app, which requires saving your Aadhar card, UPI, and bank details. This is a necessary step for the verification process. Having all the required information saved in the app will facilitate a smooth and efficient experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait of up to 24 hours. This delay is a rare exception to the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are dedicated for gaming purposes only and cannot be withdrawn by anyone else. They can only be used for playing games, not for cash withdrawals. Money earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.

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