colour rummy
colour rummy
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This app is available for your device
colour rummy
This app is available for your device
Contact
+91 0867804546
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the colour rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and this will authenticate your login. Now, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, click on the "send OTP" button again and wait. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, please email your updated KYC details to the customer support system to facilitate account transfer. This will help resolve any login issues and complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the colour rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts collected. This means you can cash out your real winnings, but not the bonuses given as incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and providing all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. Earnings from games played with a bonus can be withdrawn separately. This means the bonus funds themselves remain separate from your withdrawable winnings.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If it's failing there, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their customer care centre for assistance.
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