colour rummy

colour rummy App support

Contact
+91 7297100233

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you'll be logged in securely without needing a password or email. This convenient login method makes it easy to access the app.

Q2: What should I do if I am not getting OTP?

To initiate the process, ensure your internet connection is stable and strong. Wait for a proper signal and then click on send OTP, waiting for the allotted time. If the OTP doesn't arrive, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active mobile number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should allow you to access the app's new features and functionality.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means users can only withdraw the actual winnings, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, which includes saving your Aadhar card, UPI information, and bank account details. This information is necessary for a seamless experience. Ensure all details are accurately filled and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. This delay can be inconvenient, but it is a rare exception to the app's generally efficient operation.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games using the bonus amount. The bonus earnings, however, can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If the issue persists, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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