colour rummy

colour rummy App support

Contact
+91 6599083697

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal before attempting to send the OTP. If you're still having trouble receiving the OTP after a suitable signal is detected, click on "send OTP" and wait once more. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and use the app with the updated features. Once updated, you can easily access and play the app.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, a minimum of Rs. 100 can be withdrawn, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can claim their actual gaming winnings, but not any additional bonuses received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, occasional delays in payment processing may require waiting up to 24 hours. This can impact the overall timeframe for completing transactions within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't show up, you can contact their care centre for assistance.

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