colour rummy

colour rummy App support

Contact
+91 7490562858

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This convenient method allows you to bypass the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can try again or use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your current active number. If your number has changed, please send your updated KYC details to our customer support team via email to assist with transferring your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and start playing the updated app without any problems. Once updated, you can access the app with ease.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can access the funds they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process payments within a timeframe of 30 minutes to 3 hours. However, occasional delays can occur, resulting in a wait of up to 24 hours for payment processing to be completed.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It can be withdrawn once earned from playing games with the bonus amount. The bonus funds are separate from winnings, which can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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