colour rummy
colour rummy
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This app is available for your device
colour rummy
This app is available for your device
Contact
+91 6156295678
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the colour rummy?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Then, enter the OTP to verify your identity and log in successfully. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait again, and if you don't receive the OTP, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to transfer your account. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date version. After updating, you should be able to log in and play without any issues.
Q1: What is the minimum withdrawal amount in the colour rummy?
In this app, users can withdraw a minimum of Rs. 100, which is relatively higher compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus amounts. This means users can only withdraw the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all necessary KYC (Know Your Customer) details must be entered and submitted through the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may affect the overall processing time of the services offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It can be withdrawn once you've earned money from playing games with the bonus amount. Any winnings earned from the bonus can be withdrawn as usual.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for further assistance.
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