colour rummy
colour rummy
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This app is available for your device
colour rummy
This app is available for your device
Contact
+91 5972067008
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the colour rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number, and you will be logged in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Click "send OTP" and wait for the timer to expire. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If your phone number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to access the app without any problems.
Q1: What is the minimum withdrawal amount in the colour rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not from bonus collections. This means users can cash out their actual gaming winnings, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking from 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This variation in processing time can impact the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings you earn while playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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