colour rummy

colour rummy App support

Contact
+91 4082458324

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To complete this, first check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait again; if the OTP doesn't arrive, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and secure your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and enjoy playing the updated app without any problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. This means you can only access the funds you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can prolong the overall process.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from the bonus in your gaming activities, not for withdrawals. The bonus amount itself cannot be withdrawn, but winnings from games played with it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't, contact their care centre for assistance.

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