colour rummy

colour rummy App support

Contact
+91 7939281609

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This process replaces the need for a password or email login. Once verified, you can easily access the app without additional login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal. If you still experience issues, click 'send OTP' and wait again. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using the same active phone number. If the number has changed, submit your KYC (Know Your Customer) documents to our customer support via email to facilitate a smooth account transfer. This will enable us to update your account with the new details.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app and install it. This should allow you to log in and access the updated app without any further problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

The app allows users to withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only possible for the money earned through gaming activities, not the bonus rewards. The earnings from bonuses cannot be withdrawn as cash.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It is the money earned from playing games with the bonus amount that can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If it doesn't, you can seek assistance from their care centre for further help.

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