colour rummy

colour rummy App support

Contact
+91 7406478973

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If you do not receive the OTP after clicking send, wait for the allocated time to pass. If the issue persists, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, log in with your current active number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix the problem and allow you to log in and play without issues.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn, only earnings from gaming activities. The withdrawn amount is based on the money you've earned while playing, not bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and linking your UPI and bank details. By doing so, you will be able to access the full range of services available.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may be delayed in some cases, resulting in a waiting period of up to 24 hours. This delay is an exception to the usual quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using bonus funds can be withdrawn. The bonus itself is not eligible for withdrawal, only the resulting winnings.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to your settings and view your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If issues persist, you can reach out to their care centre for assistance.

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