colour rummy

colour rummy App support

Contact
+91 3516696953

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To begin, verify your internet connection for a strong signal. If you receive the OTP, wait for the allotted time, but if it doesn't arrive, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, send your KYC details to the customer support through email to facilitate the account transfer. This will help complete the account update process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should fix any issues you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other similar apps. Withdrawals are only possible for money earned from gaming, not bonus rewards. This means users can only withdraw actual earnings from playing games, not additional incentives or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, occasional payment delays can extend the wait to up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn. Separate from the bonus, winnings earned from gaming can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.

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