colour rummy

colour rummy App support

Contact
+91 8046191516

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, this will automatically log you in, eliminating the need for a password or email login. This streamlined process allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection and wait for a strong signal to appear. If you still don't receive an OTP after clicking the 'send' button, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you cannot log in with your active number, try to use the same number again. If your number has changed, please submit your updated KYC details via email to assist with transferring your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and log in to take advantage of the new updates. This should allow you to play the app without any further problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, excluding bonus money. You cannot withdraw bonus funds collected separately.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing processes to be completed in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This additional delay can slow down the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is still pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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