casino games

casino games App support

Contact
+91 2790596358

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The casino games:

Q1: How to log in after installing the casino games?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This simplified login process eliminates the need for a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, try clicking on send OTP again. If that doesn't work, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play seamlessly.

Most Asked Questions Related To Withdraw In The casino games:

Q1: What is the minimum withdrawal amount in the casino games?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not for bonus amounts collected. This means users can only withdraw funds they have earned through gameplay, not any additional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, please ensure that all your Know Your Customer (KYC) details are accurately filled and submitted through the app. This includes saving your Aadhar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, some users may experience payment delays, which can cause a 24-hour wait for processing. This delay is an exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as real funds after it's earned from playing games with the bonus amount. This distinction is in place to ensure the bonus funds are only used for gaming activities.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for further assistance.

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