betting exchange

betting exchange App support

Contact
+91 2777679959

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The betting exchange:

Q1: How to log in after installing the betting exchange?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can try again or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once the latest version is installed, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The betting exchange:

Q1: What is the minimum withdrawal amount in the betting exchange?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means you can withdraw your genuine gaming earnings but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card and saving your UPI and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, typically taking between 30 minutes to 3 hours. However, payment processing may occasionally experience delays, requiring users to wait up to 24 hours for the transaction to be completed. This delay is an exception to the otherwise efficient process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, the funds should be added to your wallet account within 24 hours. If this doesn't happen, contact their care centre for assistance.

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