bdg

bdg App support

Contact
+91 4837904461

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify your connection, ensure you have a strong internet signal. If you're unable to receive the OTP after clicking send, try contacting the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the active number associated with your account. If your number has changed, please submit your updated KYC (Know Your Customer) details via email to the customer support team to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once installed, you should be able to access the app smoothly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned from gaming, not bonus amounts. This means users can redeem their genuine earnings but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, but the entire process can take anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the payment to be processed. This wait time can be longer than the initial processing timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned using the bonus can be withdrawn by the player. Withdrawals are only possible for the money won, not the bonus amount itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your account settings and check your transaction history for any withdrawal requests. If the issue persists, the money should be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their customer care centre for assistance.

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