bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 7415852383
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number. Next, verify the OTP (one-time password) sent to your mobile number to access the account. This simplified method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to appear. If you're unable to receive the OTP, try clicking on "send OTP" again and wait for the specified time. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If your number has changed, verify and update your KYC (Know Your Customer) details with our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app. Once installed, you can start playing the newly updated version.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, with bonuses not being withdrawable. This means users can access their earned gaming rewards, but not their bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, delays may occur with payments, resulting in a wait time of up to 24 hours. This delay is an exception to the usual efficient process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Once you've earned money from playing games with the bonus, you can withdraw it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you don't see the funds after 24 hours, you can contact the care centre for assistance.
New players are welcomed with generous welcome bonuses and ongoing promotions, allowing them to get started with a strong foundation. Additionally, all players can benefit from our loyalty program, earning rewards with every spin or bet. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have, providing a seamless and hassle-free experience.
At bdg, we recognize the significance of convenience, which is why we provide support for a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are not only fast but also secure. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Whether you're experiencing technical issues or simply need guidance on how to use our services, our team is always here to help. We understand the importance of having a seamless and hassle-free experience, and we strive to provide that by offering multiple communication channels, including email, phone, and live chat. Our team is passionate about providing exceptional customer service, and we're committed to resolving any issues promptly and efficiently. With bdg, you can trust that your transactions are in good hands, and our customer support team is always available to provide assistance whenever you need it.