bdg

bdg App support

Contact
+91 1157680240

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To begin, ensure you have a strong internet connection. If you still encounter issues, wait for a send OTP attempt, and if the OTP doesn't arrive, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer. This will help resolve any issues and get your account up to date.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. This should get your app back up and running smoothly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to earnings from gaming and do not include bonus rewards. This means you can only withdraw money you've earned from playing games, not bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, your Know Your Customer (KYC) details must be completed and submitted through the app, including saving your Aadhar card and bank details. Additionally, you will need to save your UPI information. This is a necessary step to complete the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the payment to be processed. This delay in payment processing is an exception to the usual quick turnaround time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned from gaming can only be used within the gaming platform. It cannot be withdrawn or used by anyone else. Any winnings earned from playing games with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is unsuccessful, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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