bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 6785308105
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This allows for password-free and email-free login, making the process simpler and more convenient. Your mobile number will act as a secure login identifier.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal, then click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the allotted time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, first try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the bdg?
The app allows a minimum withdrawal of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals can only be made from earned gaming funds, not from bonus collections. This means users can only withdraw the money they've won or earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit all your Know Your Customer (KYC) details in the app, which includes saving your Aadhaar card, UPI, and bank details. This information is necessary for the verification process. Ensure all required details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but sometimes it can take as little as 30 minutes. However, delay in payments may occur, resulting in a wait time of up to 24 hours. This may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus can only be used within your gaming account, not for external withdrawals. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is still pending, rest assured that the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns you may have. Whether you're new to our platform or a seasoned player, our team is here to provide expert guidance and support to ensure a smooth and enjoyable experience. Join bdg today and unlock a world of excitement, incredible bonuses, and endless opportunities to win big. With our extensive library of games, you'll have access to a wide range of thrilling experiences, from classic slots to immersive table games and fast-paced live dealer action. Our support team is committed to providing fast and friendly assistance, so you can focus on what matters most - having fun and winning big. Whether you need help with a specific game, have a question about our promotions, or simply need some guidance on how to get started, our team is here for you. So why wait? Join bdg today and start your journey to excitement and success. With our dedicated support team behind you, you'll be able to focus on what you do best - playing your favorite games and winning big.
At bdg, we are committed to delivering an exceptional service experience, backed by a dedicated customer support team available 24 hours a day, 7 days a week. Our trained support agents are ready to assist you with any questions or concerns you may have, providing quick and effective solutions to ensure your satisfaction. Our user-friendly website is designed with your security in mind, featuring advanced security measures to guarantee the protection of your personal and financial information. We take the security of your data seriously, utilizing state-of-the-art encryption and other protective technologies to prevent unauthorized access and ensure your transactions are secure. Our commitment to customer satisfaction and security is unwavering, and we strive to maintain the highest standards of excellence in both areas. By partnering with bdg, you can trust that your experience will be seamless, secure, and hassle-free.