bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 7169679979
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is available. Wait for the signal to stabilize, then click on "send OTP." If you don't receive the OTP within the specified time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and get your account shifted.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app seamlessly. Following these steps should fix any problems and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the bdg?
The app allows a minimum withdrawal of Rs. 100, which is higher than in some other apps. Withdrawals are only possible for earned gaming money, not for bonus amounts. This means players can't withdraw bonus rewards, only the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This added wait time can be a drawback for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. Any winnings earned using the bonus amount can be withdrawn by you. This means the bonus itself is non-withdrawable, but any winnings from it are yours to take out.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry – the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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