bdg

bdg App support

Contact
+91 2970154098

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This method replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Wait for the signal to stabilize and then click 'send OTP' to initiate the process. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the app with the new updates. This should resolve any compatibility problems and allow for a smooth gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and bonus money cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, you must submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure process. Please ensure that all necessary information is accurately and fully provided.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of between 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall processing time in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned in gaming can only be used within the platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. Separate from the bonus, you can withdraw your earned winnings.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is not showing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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