bdg

bdg App support

Contact
+91 4422689571

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. A verification code (OTP) will be sent to your number, which you'll need to enter to complete the login process. This method replaces the need for a password or email login, providing a convenient and easy login option.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you still don't receive the OTP after waiting, you can use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If the number has changed, provide your updated KYC details to our customer support via email to facilitate a successful account transfer. This will help resolve any login issues and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've updated, you should be able to access the app with ease.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. However, you can only withdraw earnings from gaming activities, not bonus amounts. This means you can cash out the money you've earned while playing, but not the rewards or incentives you receive.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit all your KYC details through the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a mandatory requirement for further use of the app. Make sure to fill in all the required information accurately.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays can occur with payment processing, requiring a wait of up to 24 hours. This delay is a one-time exception to the usual speedy processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.

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