bdg

bdg App support

Contact
+91 6788341297

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, start by opening the app and entering your registered mobile number. Next, verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login, allowing for easy access.

Q2: What should I do if I am not getting OTP?

To complete this process, first check your internet connection and wait for a strong signal. If a strong signal is detected, click on the "send OTP" option and wait for the message to be sent. If you don't receive the OTP within the allotted time, you can seek help through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If the number has changed, please submit your updated KYC documents to our customer support team via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Next, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn, only earnings from gaming activities. Withdrawals are limited to the money earned from gaming.

Q2: Is it necessary to do KYC for withdrawal?

To continue, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the typical quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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