bdg

bdg App support

Contact
+91 3732177803

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely log you in without the need for a password or email. You can now easily access the app using this convenient method.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first check your internet connection for a strong signal and wait for a stable connection. If you still don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, please submit your updated KYC details via email to the customer support system for assistance with account transfer. This will help facilitate the account update process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've installed the new version, you can start playing with ease.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means you can only withdraw the rewards you've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take around 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours for processing. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you earn from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing to process, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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