bdg

bdg App support

Contact
+91 2408198182

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) that is sent to you. This will securely authenticate your account without the need for a password or email. You can now easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number associated with it. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and get your account active.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you'll be able to log in and continue playing with ease.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming activities, not for bonuses. The earned gaming funds can be withdrawn, but the bonus amount remains non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhaar card, UPI information, and all bank details. This is a necessary step for further use of the application. Filling out this information will help the app function correctly.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, extending the wait time to up to 24 hours in some cases. This variability may impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus funds for gaming and cannot withdraw them. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.

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