bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 6469676192
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) that is sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To get the OTP, first check your internet connection and wait for a strong signal. After connecting, click on "send OTP" and wait for a few moments. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and ensure uninterrupted access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app's new features and functions.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. However, withdrawn funds can only be from earnings obtained through gaming, not bonus rewards. This means users cannot withdraw collected bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This delay can occur when there are issues with receiving payment.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings made while playing with the bonus can be withdrawn as normal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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