bdg

bdg App support

Contact
+91 4572032565

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Once you have a stable connection, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the active phone number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, then try logging in to access the updated features. You should now be able to play the app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus amounts. The collected bonus money cannot be withdrawn, adding to the app's unique features.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps is necessary for the app to function correctly.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, completing the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but its associated winnings can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails there, the money will be added to your wallet account within 24 hours. If you still experience problems, you can contact their care centre for further assistance.

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