bdg

bdg App support

Contact
+91 9505950549

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verifying the OTP sent to your number will securely authenticate you. Once verified, you can access your account without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection is stable and has a strong signal. If you still encounter issues, try sending the OTP again and wait for it to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please submit your updated KYC details via email to customer support to assist with the account transfer. This will help facilitate a smooth transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and play without any problems. Reinstalling the app will ensure you have the most up-to-date version and access to new features.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and bonus funds cannot be withdrawn. This means you can access your earnings from gaming activities, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. Despite this, the overall efficiency of the app remains a significant advantage for users.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and not withdrawn. Any winnings earned from gaming with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.

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