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This app is available for your device
bdg
This app is available for your device
Contact
+91 3516152279
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the One-Time Password (OTP) to access your account. This convenient method eliminates the need for passwords or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Click "send OTP" and wait for the verification code to arrive, giving it sufficient time to process. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, submit your updated KYC documents to customer support via email to facilitate a smooth account transfer. This will enable you to access your account with the correct details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once the new version is installed, you can easily log in and start playing. This should fix any problems you were experiencing and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, not bonus funds. You cannot withdraw bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes your Aadhaar card and UPI information, as well as your bank details. Completing these requirements will enable you to access the full features of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can be a variation to the otherwise streamlined experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games using the bonus amount can be withdrawn. The bonus money itself remains separate and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.
At bdg, we are committed to providing a responsible gaming experience. To support this, we offer a range of tools to help you manage your gameplay, including self-exclusion options and deposit limits. These features are designed to help you set boundaries and maintain control over your gaming experience. But we don't just stop at providing helpful tools - we also have a dedicated customer support team available 24/7, 365 days a year. Whether you have a question, concern, or need assistance with anything related to your gaming experience, our team is here to help. We understand that gaming can be a complex and sometimes overwhelming experience, and we're committed to providing you with the support you need to have a positive and enjoyable time. By joining bdg, you'll become part of a community of gamers from all around the world who trust us with their gaming needs. We're proud to be the preferred online casino of many players globally, and we're committed to continuing to provide the highest level of service and support to our customers. So why wait? Join us today and discover why we're the go-to destination for online gaming enthusiasts.
We take great pride in providing top-notch customer service, ensuring that all your queries are promptly answered by our dedicated support team available 24/7. Our team is committed to delivering exceptional service, addressing any concerns or questions you may have, and providing timely solutions to your issues. Making deposits and withdrawals is a breeze with our various payment options, including credit/debit cards, e-wallets, and bank transfers. Whether you're making a quick transaction or managing your finances, our system is designed to make it easy and convenient for you. We understand the importance of data security, which is why we employ the highest level of encryption for each transaction. This means that your personal and financial information is safely protected, giving you peace of mind when using our services. Our commitment to security ensures that your transactions are processed securely and efficiently, allowing you to focus on what matters most – managing your finances with confidence.