bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 9634495638
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. After that, click on "send OTP" and wait for the code to arrive. If you don't receive the OTP within the allotted time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your current active number. If your number has changed, submit your updated KYC (Know Your Customer) details through email to assist with transferring your account. This will enable the customer support system to update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and enjoy the updated features. After re-downloading, you can easily access the app and continue playing.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for earned gaming funds, not bonus money. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step for the application process. Failure to do so may hinder further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to complete within 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours to resolve. This timeframe can vary depending on the specific circumstances of the payment delay.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus funds. Any funds won will be available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, reach out to their care centre for assistance.
Our user-friendly interface ensures that both beginners and experienced players can navigate our offers with ease. We offer a diverse and secure range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, guaranteeing smooth and efficient transactions. With 24/7 first-line customer support, we are committed to addressing any questions and maintaining a safe, fair, and enjoyable gaming environment. Explore exciting promotions, generous bonuses, and a loyalty program designed to reward you with every spin and bet. Our platform is designed to provide an endless world of possibilities, where your next big win is just a click away.
At bdg, we are committed to providing exceptional customer service, with a dedicated support team available 24/7, 365 days a year to assist with any questions or issues you may encounter. Our team is trained to handle a wide range of queries and concerns, from simple troubleshooting to more complex problems, ensuring that you receive prompt and effective support. In addition to our exceptional customer service, our robust security protocols are in place to safeguard your personal and financial information at all times. Our systems are designed to detect and prevent unauthorized access, ensuring that your data remains secure and confidential. We understand the importance of trust and security in today's digital age, and we take pride in maintaining the highest standards of data protection and security. Our protocols include regular software updates, secure data encryption, and strict access controls to prevent unauthorized access to your information. At bdg, we are dedicated to providing a safe and secure environment for our customers to interact with us, whether it's through our website, mobile app, or other channels. We are constantly monitoring and improving our security measures to ensure that our customers can trust us with their personal and financial information. By combining exceptional customer service with robust security protocols, we strive to provide a seamless and secure experience for our customers, giving them peace of mind and confidence in their interactions with us.