bdg

bdg App support

Contact
+91 0960547732

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. The system will then send an OTP to your number, which you must verify to complete the login process. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To verify your account, ensure a strong internet connection and wait for a stable signal. After clicking "send OTP," wait for the time allocated to receive the code; if it doesn't arrive, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to facilitate the transfer of your account. This will help resolve any issues and ensure a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once you've updated, you can start playing the app as usual.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned through gaming, and bonuses cannot be cashed out. This means users can only withdraw the earnings they've accumulated from playing games within the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your KYC details in this app, including saving your Aadhar card, UPI, and bank details. This information is required for verification and further use in the application. Ensure all necessary details are accurately filled and saved for a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, occasional delays in payments may cause additional waiting time, up to 24 hours in some cases. This delay can occur despite the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings you earn from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history for the withdrawal request. If it's not showing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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