bdg

bdg App support

Contact
+91 2614874783

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your phone to securely log in. This method replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Click "send OTP" and wait for the time limit to pass, after which you can seek assistance from the app's support system through live chat if you don't receive the OTP.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help you access your account again.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version, which should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps' minimum withdrawal amounts. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means you cannot withdraw bonus funds collected as part of the gaming experience.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are complete and uploaded within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay can add to the overall time required to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. The bonus itself is non-withdrawable, but winnings from it are accessible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To proceed, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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