bdg

bdg App support

Contact
+91 9746451477

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your number, which will then log you in. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection to ensure a strong signal. If you still face issues, wait for the OTP to be sent and timed out, then access the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number associated with it. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

You need to uninstall the app from your device, then download the latest version once it's uninstalled. After the update, you can easily log in and start playing the newly updated app. This should resolve any issues you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, with no option to withdraw bonus amounts. This means you can only withdraw the rewards you've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and other relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete processes in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, occasional payment delays may cause users to wait for up to 24 hours for their transactions to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are non-withdrawable and can only be used for gaming purposes. Any winnings earned while playing with the bonus amount are withdrawable. You can withdraw the actual winnings, but not the initial bonus.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you'll find information on your withdrawal request. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can seek assistance from their care centre.

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