bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 5828365570
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (one-time password) to securely log in, eliminating the need for a password or email login. This simple process allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking "send," and if it doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus rewards. This distinction ensures that users can access their earned funds, but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes linking your Aadhaar card, UPI, and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This timeframe is an exception to the typical speedy processing times offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are strictly for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to settings and view your transaction history. If the issue persists, your money will be added to your wallet account within 24 hours, and if not, you can contact their care centre for assistance. If there are any issues, support is available from their care centre.
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