bdg

bdg App support

Contact
+91 0561024352

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely log in. This login method eliminates the need for a password or email.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent and retry if it doesn't arrive. If you continue to experience problems, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to our customer support team to facilitate a smooth account transfer. This will enable us to update your account with the new details.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

The app allows users to withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts collected. Users cannot withdraw bonus money, only the money they've earned from participating in games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are uploaded and stored within the app. This includes saving your Aadhaar card, UPI information, and bank account details. Completing these steps will enable you to move forward with the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, sometimes payment processing can be delayed, requiring a wait of up to 24 hours. This delay may occur when payment processing times are extended beyond the expected timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within the gaming platform and cannot be withdrawn. Any winnings earned by using the bonus amount can be withdrawn. This means you can use the bonus to play games and keep any potential winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.

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