bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 5416993000
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to log in successfully. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a stable connection and then click on the send OTP option. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play with ease. This should resolve any compatibility problems and allow you to access the new features and updates.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts. This means that users can only redeem the money they've earned from playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and look for any withdrawal requests. If they appear to be failing, the money should be added to your wallet account within 24 hours. If it still doesn't show up, you can reach out to their customer care centre for assistance.
Navigating bdg is easy with our user-friendly interface designed for both mobile and desktop devices, ensuring you never miss a moment of fun. We also prioritize your convenience with a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options. Our dedicated customer support team is available 24/7, ready to assist you with any questions or issues you may encounter. With our efficient and reliable system, you can focus on enjoying your experience without worrying about technical difficulties. Additionally, our team is committed to providing prompt and helpful responses to all your queries, ensuring you receive the support you need to maximize your time on our platform.