bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 2894778539
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP after clicking "send," wait for the allotted time to pass. If the OTP doesn't arrive, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, contact customer support via email and submit your updated KYC (Know Your Customer) details to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the newly updated app.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, the minimum withdrawal amount is Rs. 100, higher than in other similar apps. Withdrawn funds can only come from gaming earnings, not from bonus collections. Users cannot withdraw money earned as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This discrepancy can impact the overall timeliness of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from gaming activities using the bonus amount can be withdrawn. Earnings from gaming with the bonus are separate from the initial bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section and review your transaction history. If the request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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