bdg

bdg App support

Contact
+91 7709300242

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To access the app, enter your registered mobile number and verify the OTP. This will log you in securely, eliminating the need for a password or email. The mobile number verification process allows for easy and convenient login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with your active number. If your number has changed, submit your updated KYC details via email to the customer support system to facilitate account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to enjoy the app with its new features and improvements.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher compared to other apps. However, you can only withdraw earnings from gaming activities, and bonus money is not withdrawable. This means you can only withdraw money earned through actual gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are accurately filled and submitted through the app. This includes saving your Aadhar card, UPI, and bank account information within the app. By doing so, it will facilitate a smoother and more efficient experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This delay is an exception rather than the rule, as the app's primary processing times are relatively swift.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn once earned by playing games with the bonus amount. The bonus earnings are separate from the main account balance.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't processed, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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