bdg

bdg App support

Contact
+91 0840749554

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number, which will then be verified through an OTP. Once verified, you can easily log in without needing a password or email. This streamlined process allows for quick and secure access.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal is available. Wait for the send OTP option to complete and a code to be sent. If the code doesn't arrive within the allotted time, use the app's support system for assistance through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number associated with your account. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to complete the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, the withdrawn amount is limited to earnings from gaming activities. Bonus money cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, you must submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank account information. This will help ensure a smooth and secure experience. Saving these details will also facilitate future transactions and interactions within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait time of up to 24 hours. This delay is an exception to the usual efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes, not for withdrawal. Any winnings earned while using the bonus can be withdrawn. The bonus itself cannot be withdrawn, only the resulting winnings from playing with it can be taken out.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.

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