bdg

bdg App support

Contact
+91 8480008146

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in securely without needing a password or email. This makes the login process quick and convenient.

Q2: What should I do if I am not getting OTP?

To complete the process, check your internet connection and wait for a strong signal. If you still don't receive an OTP, you can try clicking the "send OTP" option again. If this doesn't work, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number associated with your account. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the newly updated app. This should fix any compatibility problems or bugs that were present in the previous version.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available apps. You can only withdraw money earned from gaming, and bonuses cannot be withdrawn. This limits the withdrawal options to the funds earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted through the app. This includes saving your Aadhar card, UPI, and all associated bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, some cases may result in delayed payments, requiring a wait time of up to 24 hours. This delay can occur despite the initial efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with bonus funds are withdrawable. This means you can cash out money you win, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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