bdg

bdg App support

Contact
+91 3815605961

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This simple process allows for easy and secure access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. After establishing a stable connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, only earnings from gaming can be withdrawn, and bonus funds are non-withdrawable. This means users can only access the money they've earned while playing, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details. By doing so, you can fulfill the necessary requirements for the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete processes in 30 minutes to 3 hours. However, payment delays may occur, causing users to wait for up to 24 additional hours. This delay adds to the overall time required to complete transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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