bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 1164523355
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a stable signal and then click on "send OTP" again. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support through email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app to ensure you have access to the updated features. Once downloaded, you can log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, a minimum withdrawal amount of Rs. 100 applies, which is higher than some other apps. Only earnings from gaming can be withdrawn, with bonus amounts being non-withdrawable. The app allows users to withdraw their earned gaming money, but not the bonus rewards collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that all your Know Your Customer (KYC) details are submitted and saved in the app. This includes saving your Aadhaar card, UPI information, and bank details. By completing these steps, you will be able to successfully register and proceed with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is an exception to the usual speed of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform, not withdrawn by anyone else. You can withdraw the funds you've won while playing with the bonus amount. This means the bonus winnings are separate from the main balance, available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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