bdg

bdg App support

Contact
+91 6675749129

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login, making it a quick and hassle-free process.

Q2: What should I do if I am not getting OTP?

To begin, ensure a stable internet connection with a strong signal. If you don't receive an OTP, wait for the allotted time and then use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the active number associated with your account. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and start playing. This should allow you to access the newly updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are limited to the money earned from gaming and not from bonus collections. This means users can only withdraw their genuine gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI details, and bank information. This will be necessary for a smooth transaction process. Ensuring all details are accurate and up-to-date is crucial for the verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, completing the process within 30 minutes to 3 hours. However, delays can occur, particularly with payments, which may take up to 24 hours to process. This can vary depending on the specific service used within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw any winnings earned using the bonus amount. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If your funds are not added to your wallet account within 24 hours, you can reach out to their care centre for assistance.

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