bdg

bdg App support

Contact
+91 6002549594

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification code. Enter the OTP (One-Time Password) to verify your identity. This will securely log you in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal. After that, click on 'send OTP' and wait for the specified time to receive the code. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will ensure a hassle-free transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. This should allow you to log in and access the updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can only withdraw the funds you've earned by playing games, not any additional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall processing time of transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Money earned from playing games with the bonus amount can be withdrawn. Earnings from the bonus itself are not withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is pending. If it's still pending after 24 hours, the funds should be added to your wallet account automatically. If you encounter any further issues, you can seek assistance from their customer care centre.

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