bdg

bdg App support

Contact
+91 8591227250

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, enter your registered mobile number in the app and verify the OTP (one-time password) sent to you. This secure method eliminates the need for a password or email login. You can now easily access the app using just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To initiate this process, first check your internet connection and wait for a strong signal. If you don't receive the OTP after waiting, you can try clicking on send OTP again. If this still doesn't work, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and get your account up and running smoothly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once you've downloaded the update, you should be able to play the app as normal.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. This means users can access their earned rewards but not additional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This variability affects the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from the bonus funds can be withdrawn, but the bonus itself is non-withdrawable. This means you can use the bonus money to play games, but you can only cash out any winnings gained from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is listed. If it's not showing up, don't worry - the money should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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